WARRANTY

We gladly support a 1 Year Warranty on all products purchased from an authorized Venture Heat dealer.

Venture Heat™ 1 Year Limited Warranty

This Venture Heat Limited Warranty covers heated electronic components and battery for one (1) year from the initial date of purchase from an authorized Venture Heat dealer. This warranty is nontransferable, and proof of purchase is required for warranty service.

For specific warranty questions, please contact your regional Venture Heat distributor:

USA & CA: service@ventureheat.com
Australia: www.zarkie.com.au

What does this limited warranty cover?

This Limited Warranty covers defects in heated electronic components and battery for one (1) year from the initial date of purchase from an authorized Venture Heat dealer. During the Warranty Period, Venture Heat will repair or replace, at no charge, Physical Goods or parts of a Physical Good that prove defective due to defects in material or workmanship.

What will you do to correct problems?

Venture Heat will either repair or replace the qualifying warranty product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for heated electrical components and batteries purchased from Venture Heat is 365 days from the date of purchase. Any replacement Physical Good or part assumes the remaining warranty of the original Physical Good.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

- conditions, malfunctions or damage not resulting from defects in material or workmanship
- normal wear and tear of the garment or item
- warranty does not cover fabric, zipper and other hardware or accessories

Under no circumstances will Venture Heat be liable for the incidental, consequential, or punitive damages resulting from the product, whether or not the product is found to be covered by this warranty.

What do I have to do?

To obtain warranty service, simply fill out our Warranty Request form. We will assist you in troubleshooting the problem and provide an appropriate solution.