We accept returns within 30 days of the purchase date for items in new condition. This means the item should be unworn (aside from trying it on), unwashed, devoid of any stains, scuffs, tears, or mysterious smells, and needs to be in its original packaging with the manufacturer tags. We will not accept any returns postmarked after 30 days of purchase date. Initial shipping fees will not be refunded.
Customers are responsible for returns postage. Please keep track of your return tracking number as Venture Heat is not responsible for packages lost in transit.
Items marked "FINAL SALE" are not eligible for return, refund, or exchange.